Shift Leader

[00:01] My name is Akeem. I've worked

[00:03] at McDonald's for about five and a half years and currently a shift manager. So my

[00:06] role as a shift manager is making sure quality

[00:09] service and cleanliness are at the

[00:12] highest standards it can be while I'm in the restaurant. I'm making sure all

[00:15] the customers that I've connected on that day have had

[00:18] a great visit. So I'd say a typical day as a shift manager

[00:21] is walking in greeting all your

[00:24] staff members, then doing a store walk around.

[00:27] So you start from the outside of the restaurant you'd work

[00:30] all the way inside and making sure you always viewing it from a customers

[00:33] point of view and seeing what they want to see. I'll say

[00:37] how McDonald's has supported me. It's just they always give you the opportunity to

[00:40] develop and progress. They've got such a good training program

[00:43] to become a shift manager. There's amazing training for

[00:46] whatever you want to do McDonald's.

[00:49] So I'll say how McDonald's supported me throughout my studies

[00:52] is they're always very flexible with their approach. So at work I've received

[00:55] the employee of the year award because of all the hard work I did

[00:55] for that year and it's just nice to see that McDonald's shows like

[00:58] support and appreciates all the hard

[01:02] work you do in the restaurants. I'd say my favorite thing about working at McDonald's

[01:05] is the people that I work with like such a diverse

[01:12] and just a great bunch of

[01:15] people. It just makes the job so much easier. I think

[01:18] McDonald's has helped me to help develop as a person. It's kind of made me a lot

[01:21] more confident because obviously they've trusted me to be a shift manager

[01:24] and they've given me that sense of responsibility.